Know each other, analyze the requirements, co-design and implement the program.
These are the distinctive features of the Res Excelsa experience.
KNOWLEDGE
Dialogue is the basis of every successful partnership. It starts with understanding needs and the first need is to get to know each other. For this reason, at the beginning of each single project, Res Excelsa dedicates an important space to mutual knowledge.
An in-depth dialogue with the customer is fundamental::
- to understand its real needs;
- to verify the need for training and personalize it;
- to identify the strengths on which the change will leverage;
- to assess the margins for improvement.
ANALYSIS
In Res Excelsa we build on people, on their skills, on their roles, on existing gaps, on potential, on aspirations. In Res Excelsa we work at the same time and in the same context with different targets and on different needs, concretely involving the entire organization. Res Excelsa calibrates the consulting and training proposal with flexible contents and methodologies suitable for the people involved (top management, team managers, more specialized staff).
CO-DESIGN
Each project by Res Excelsa is a co-creation. Res Excelsa and the client work together to define:
- targets;
- kind of intervention;
- delivery mode;
- timing;
- work team.
IMPLEMENTATION
Res Excelsa’s expertise and customer contribution contribute to developing unique experience in the approach, contents, recipients, method, timing and forms of delivery, taking into account all the variables and changes in the context.